Boo Privacy Policy

At Boo, we are committed to protecting your personal data and respecting your privacy while you enjoy everything Boo Online Casino has to offer. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use the Boo app, register an account, or interact with our games and promotions. By creating an account with us, you agree to the practices described in this policy.

Who We Are

Boo Online Casino is owned and operated by Green Feather Online Limited, a company registered in Malta under company number C 80735, with its registered address at Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. We operate under a license granted by the Malta Gaming Authority (MGA/B2C/445/2017, issued 16 January 2019). Our sister brands include bCasino, Galactic Wins, and Mr Fortune, and this policy also governs how data is handled across our shared platform infrastructure when relevant.

Information We Collect

When you sign up for Boo casino or log in through Boo casino login, we collect a range of personal information necessary to open, verify, and manage your account. This includes:

• We collect your full name, date of birth, email address, phone number, and residential address at registration
• We gather identification documents (passport, ID card, or driving licence) and proof of address for verification purposes
• We record payment and transaction data, including deposit and withdrawal methods, amounts, and timestamps
• We track your gaming activity, including games played, wagers placed, and bonus usage, such as Boo casino free spins, Boo no deposit bonus claims, and loyalty point accrual
• We collect technical data such as your IP address, device type, browser, and operating system when you access Boo casino app or our website
• We store your communication history when you contact our support team via live chat, email, or Telegram

How We Use Your Data

We use the information we collect to operate Boo online casino safely and efficiently, and for the following purposes:

• We use your data to verify your identity, confirm your age (minimum 18, or 21 in Estonia), and prevent underage or fraudulent access
• We process your payment details to handle deposits and Boo casino withdrawal requests securely
• We use your activity data to manage our loyalty program, Boo VIP tiers, Complementary Points, and Gamification features such as the Login Rewards Calendar and Bonus Crab
• We use your contact information to send you promotional offers, including Boo casino bonus codes, Boo casino no deposit bonus codes, and updates about our Boo casino sign up bonus, provided you have opted in to marketing communications
• We analyze aggregated data to improve our game selection, website performance, and Boo app functionality
• We use your data to comply with anti-money laundering obligations and regulatory reporting requirements under Maltese law

Marketing Communications

If you consent to receive marketing, we may notify you about offers such as Boo casino 50 free spins, Boo casino free spins no deposit, seasonal promotions, and network tournaments. You can withdraw your consent at any time by adjusting your account preferences or contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and within the Boo casino app. Cookies help us remember your login session, language preference, and currency settings, and allow us to analyze traffic patterns. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of Boo casino login and other features.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

• We share data with payment providers such as Visa, Mastercard, Skrill, Neteller, and other supported methods to process deposits and withdrawals
• We share data with identity verification services to confirm your age and identity in line with regulatory requirements
• We share data with regulatory bodies, including the Malta Gaming Authority, upon lawful request
• We share data with our game providers, such as Games Global, Pragmatic Play, Play'n GO, and Evolution, solely for the purposes of delivering gameplay and preventing fraud
• We may share data with affiliated Boo casino sister sites, including bCasino, Galactic Wins, and Mr Fortune, for shared account security and fraud prevention purposes

Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption protocols to safeguard sensitive information, including payment details and identification documents. Despite these safeguards, no method of transmission over the internet is entirely secure, and we encourage you to protect your own login credentials when using Boo login or accessing your account.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax, and regulatory obligations. If your account becomes inactive after 12 months, we may apply a monthly maintenance fee, and your account may be classified as dormant after 30 months, in accordance with our terms. We retain transaction records and verification documents for the period required under Maltese gaming regulations.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• You have the right to access the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of data processing, including marketing communications
• You have the right to request a copy of your data in a portable format
• You have the right to lodge a complaint with the Malta Information and Data Protection Commissioner

To exercise any of these rights, please contact our Data Protection Officer at dpo@greenfeatheronline.com. For general inquiries about your account, Boo casino promo code offers, or Boo casino withdrawal time, please contact support@Boo Casino.co.

International Data Transfers

As we serve players across Canada, Latin America, South Africa, Southeast Asia, and other regions, your data may be transferred and processed outside your home country. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Restricted Jurisdictions

We do not accept players from the United States, Israel, United Kingdom, Jersey, Guernsey, or Isle of Man. If you attempt to circumvent these restrictions, including through the use of a VPN or proxy, we reserve the right to suspend your account and void any balances, including winnings obtained through Boo casino no deposit bonus offers or other promotions.

Children's Privacy

Boo Online Casino is strictly intended for adults. We do not knowingly collect personal data from individuals under the age of 18 (or 21 in Estonia). If we discover that a minor has registered an account, we will immediately terminate the account and delete the associated data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Boo casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, our Boo casino app, or this Privacy Policy, please reach out to our support team via live chat, email at support@Boo Casino.co, or our Telegram channel. For data protection specific inquiries, contact our Data Protection Officer at dpo@greenfeatheronline.com. We are here to ensure your experience with us remains safe, transparent, and secure.