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Boo Responsible Gaming

At Boo Casino, we want every player to enjoy our games in a safe, controlled and positive way. We believe that gambling should always remain a form of entertainment, never a source of financial or personal difficulty. This page explains the tools, limits and support options we provide to help you stay in control while playing at Boo Casino, and where to turn if you ever feel that your gambling habits need attention.

Our Commitment to Safer Gambling

We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/445/2017, and responsible gaming is a core part of how we operate our casino. We design our promotions, our loyalty programme and our overall platform with player protection in mind, and we continuously review our practices to make sure they meet the highest regulatory standards. Our goal is simple: we want the Boo casino experience to stay fun, balanced and firmly within your control.

We also recognise that gambling is not suitable for everyone. Our services are intended only for adults aged 18 or over (21 in Estonia), and we take age verification seriously as part of our commitment to protecting vulnerable individuals. If we have reason to believe an account has been opened by someone underage, we will suspend it immediately and take appropriate action.

Tools We Offer to Help You Stay in Control

We provide a range of practical tools so you can manage your gambling on your own terms. You can access these features directly through your account settings, and our support team is always available if you need guidance on how to use them.

Deposit Limits

We allow you to set daily, weekly or monthly deposit limits on your account. Once you reach your chosen limit, we will not allow further deposits until the period resets. If you want to lower your limit, we apply the change immediately; if you want to increase it, we build in a short cooling-off period before the higher limit takes effect, giving you time to reconsider.

Loss and Wagering Limits

In addition to deposit limits, we let you set limits on how much you can lose or wager over a given time frame. These tools help you keep your spending aligned with your personal budget, and we encourage every player to set limits that reflect only what they can comfortably afford to lose.

Session Time Reminders

We offer session reminders that notify you after a set period of play, helping you stay aware of how long you have been gambling. We believe that simply tracking time spent on our platform can make a real difference in maintaining healthy habits.

Reality Checks

We can send periodic reality check notifications summarising your current session, including time played and net results. These reminders are designed to help you make an informed decision about whether to continue playing or take a break.

Cooling-Off Periods and Self-Exclusion

If you feel you need a short break, we allow you to activate a temporary cooling-off period, during which you will not be able to log in or access your Boo account. For players who need a longer-term solution, we offer self-exclusion for extended periods, up to a permanent exclusion from our services. Once self-exclusion is activated, we will not send you marketing communications, and we will do everything within our control to prevent you from reopening an account during the exclusion period.

  • We let you choose exclusion periods ranging from a few days to several years, or permanently
  • We remove excluded accounts from all promotional and marketing lists
  • We require a formal request if you wish to reverse a self-exclusion once the minimum period has passed
  • We reserve the right to close an account permanently if repeated self-exclusion requests suggest a pattern of harmful play

Recognising the Signs of Problem Gambling

We encourage every player to periodically reflect on their gambling habits. Some common warning signs include:

  • Spending more money or time gambling than you originally planned
  • Chasing losses by increasing your bets or deposits
  • Neglecting work, relationships or responsibilities because of gambling
  • Borrowing money or using funds meant for essential expenses to gamble
  • Feeling anxious, irritable or guilty about your gambling activity
  • Hiding your gambling behaviour from friends or family

If any of these signs feel familiar, we strongly recommend using our self-assessment resources or reaching out to our support team, who can point you toward the tools and organisations best suited to help.

Support Organisations We Recommend

We work alongside independent, specialised organisations that provide confidential advice, counselling and support for anyone affected by problem gambling. We recommend the following resources:

  • GamCare - free support, information and counselling for people affected by gambling harm
  • BeGambleAware - independent advice and treatment referrals
  • Gambling Therapy - free online support available in multiple languages
  • GamStop - a national self-exclusion scheme that can restrict access to gambling sites

We do not charge for accessing these resources, and we never discourage players from seeking outside help. Our own support team, reachable via live chat, e-mail or our Telegram channel, is also trained to direct you toward appropriate assistance if you raise concerns about your gambling.

Protecting Underage and Vulnerable Players

We take strict measures to prevent underage gambling on our platform. We verify identity and age documentation before processing significant withdrawals, and we reserve the right to request proof of age at any stage of the account lifecycle. Parents and guardians who are concerned about underage access to Boo Casino can also install independent filtering software on shared devices to add an extra layer of protection.

We ask that anyone experiencing financial hardship, mental health difficulties, or personal circumstances that make gambling inappropriate refrain from using our services until those circumstances improve. Our commitment to responsible gaming means we would rather see a player pause their activity than continue playing under harmful conditions.

How We Handle Bonuses Responsibly

We design our welcome package, free spins offers and ongoing promotions with fairness and transparency in mind, but we also remind players that bonuses should never be treated as a way to solve financial difficulties. Wagering requirements, maximum bet limits during bonus play, and expiry periods are all clearly stated in our terms so you can make informed decisions before opting in to any offer, including our Boo Casino bonus promotions. If you feel that promotional pressure is affecting your ability to gamble responsibly, you can opt out of marketing communications directly from your account settings, or ask our support team to do this on your behalf.

Getting in Touch

If you have questions about any of the tools described here, or if you would simply like to talk to someone about your gambling habits, we are here to help. You can reach our team through live chat, available 24/7, by e-mailing support@Boo Casino.co, or through our Telegram channel. We treat every conversation about responsible gaming with confidentiality and respect, and we will never judge you for reaching out.

We remain committed to making Boo a platform where entertainment always comes first, and where the tools to stay safe are never more than a few clicks away.

FAQ

Are you licensed to operate a casino?

Yes, we are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/445/2017, and responsible gaming is built into how we run our platform.

What is the minimum age to play at Boo Casino?

Our services are intended only for adults aged 18 or over, except in Estonia where the minimum age is 21. We verify age and identity documentation, especially before processing significant withdrawals.

Can I limit how much I deposit or spend?

Yes, you can set daily, weekly or monthly deposit, loss and wagering limits directly through your account settings after completing your Boo Casino registration. Lowering a limit takes effect immediately, while increasing one involves a short cooling-off period.

How do I take a break from gambling?

You can activate a temporary cooling-off period for a short break, or request self-exclusion for a longer period, up to a permanent exclusion. Once activated, we stop sending marketing communications and prevent account reopening during the exclusion period.

Where can I get outside help if I'm concerned about my gambling?

We recommend independent organisations such as GamCare, BeGambleAware, Gambling Therapy and GamStop, all of which offer free, confidential advice and support.

Content updated: September 22, 2026